my butcher box
needed updated payment information
I kept trying to fix it
BUT
EVERY time
it was sending me an email link
&
when I clicked the email link
it wasn't working
SO I CALLED
SORRY
I can't help you with THAT
I'm LIKE
I don't understand
I JUST need to update the EXPIRATION date
I'm not changing anything else
she (and she sounds older than me)
starts trying to tell me
about deleting
COOKIES
I TRIED THAT
I have done it
TO THE BEST of MY ABILITIES
my NEXT step
would be to try to get some kind of independent tech support and I don't want to have to do THAT I don't understand WHY it isn't POSSIBLE to do THIS
I'm sorry I just can't do it here
can you CANCEL my account there
I would rather do THAT
than to have this technical problem I cannot deal with
I'm NOT trying to give you a hard time
I understand you are trying to help me
& you have been lovely
BUT
I'm KINDA stressed out
GENERALLY
(I was almost in tears at this point)
I do not know why
the STRESS of technology I don't understand
is SO stressful to me
BUT it is
she told me to go have a hot tea
& she would shoot me up the
next level tech support
I went back and LOOKED at
the error message
AGAIN
read it MORE CLOSELY
it was a re-direct problem
I THOUGHT
well yeah
I'm being re-directed to some other site
BECAUSE
they have some dumb system
WHY can't I just go
TO MY ACCOUNT
& I STILL think
THAT is a legitimate question
JUST go to my account
LOOK at the method of payment
BUT
when I REALLY read
the error message
the re-direct
was shop app
I had it linked through there for tracking purposes
BUT
I probably PAID through there
SO
COOKIES
on butcher box
would not have fixed it even if I had managed to do it right, which I'm certain I did not
BUT
THAT is NOW
UPDATED
SO
the next time they
what we used to call "running the card"
it should WORK
& I emailed her back THAT
I BET
she CAN do THAT
💀💀💀
